Victoria is happy to discuss any of the following conditions with you.
PLEASE READ TERMS AND CONDITIONS OF SERVICE CAREFULLY.
Payment of the booking fee is acknowledgement & acceptance of these terms by the client.
2. BOOKINGS & CONFIRMATION
Bookings are taken on a first come, first serve basis. We cannot hold your booking open without confirmation and payment of the booking deposit, non-payment may result in losing the date to another party.
2.1 For non-commercial bookings, i.e. weddings and school balls, a booking deposit is required to hold your booking and is deducted from the total. The balance is payable by bank transfer two weeks before the event date.
2.2 For commercial bookings, (i.e. corporate makeovers) email confirmation is acceptable and full payment required within 7 days.
3. PAYMENT TERMS
3.1 For non-commercial bookings i.e. weddings, a non-refundable booking fee is to be paid to secure your date. The balance of payment must be paid two weeks prior to your wedding.
3.2 Fees quoted do not include unknown additional costs or any other unique or special requirements that are not made known to us at the time of the original quote -i.e. parking expenses, false eyelashes etc.
3.3 Payments can be made by bank deposit. Credit card facilities are not available – however you can pay with your credit card using your online banking. You may pay off your balance on a monthly basis if you prefer.
3.4 Prices quoted are valid for 14 days from the quotation date and are subject to changeafter this time has elapsed.
4. CANCELLATION POLICY
4.1 The booking deposit is non-refundable & non-transferable for any reason if a booking is cancelled
4.2 In the unlikely event that Moving Makeup may cancel your booking for unforeseen reasons, all monies paid (other than the trial fee) shall be refunded to you.
5. CHANGES TO NUMBER OF FACES
5.1 If there is a reduction of people requiring our services 4 weeks or less before your event, you will still be charged for those people. It is best to find replacements.
5.2 Bridal groups must include the bride for makeup, unless with prior agreement before securing the booking.
We do not work with split parties – i.e parties who are being serviced by other suppliers, unless this has been agreed before securing your booking.
6. GENERAL DISCLOSURES, COVID19 & OTHER HEALTH CONDITIONS *Please see further guidelines at foot of page
6.1 You acknowledge that services provided involve the application of skin products directly to the relevant parts of the face & body & therefore agree that you have disclosed any & all medical or other conditions known to you which a reasonable person would disclose, including but not limited to Viruses such as COVID19, SARS, Herpes, Hepatitis & other such diseases. Skin sensitivity, conditions such as active herpes (cold sores) & general allergies for yourself & the other people who are receiving services.
In doing so, you agree that we are not liable for, & will indemnify us from any & all claims, liabilities, costs, loss, & causes of action relating to personal injury or death arising directly or indirectly as a result of your failure to disclose pertinent information relating to medical or other conditions.
Moving Makeup reserves the right to refuse to work with someone who presents with a contageous disease, virus or transmitable infection or condition such as those named above.
6.2 Moving Makeup can refuse to use your own makeup products or tools.
A surcharge applies for public holidays
8. TRAVEL FEES
Travel fees start for locations more than 10kms from point of Artists’ departure. This is calculated using the shortest route according to Google Maps.
$1 per KM.
8A. OVERNIGHT ACCOMMODATION FEES
Overnight accommodation fees may apply for country weddings or areas more than two hours travel time from Port Kennedy.
8B. AREAS COVERED
Moving Makeup travels to most southern suburbs of Perth and most coastal areas down as far as Dunsborough
8C. EARLY STARTS – Weddings
For arrival at the preparation venue for 7am or earlier will incur a $50 EARLY START fee
9. VENUE PARKING
Hotel valet parking or car park parking fee’s are payable by the client if free parking is not available.
10. SUPPLIER RECOMMENDATIONS
Referrals are based entirely on experience, attitude, talent & skills of suppliers we recommend. Services of 3rd party suppliers are entirely their responsibility & we accept no liability.
11. UNABLE TO ATTEND
If we are unable to attend your booking, all attempts will be made to send an alternative makep artist to you, who will be fully briefed on your look & the products required. If we are unable to find an artist to fulfil your booking, 100% of services paid will be refunded, (not including your trial).
12. PHOTOGRAPHS/ IMAGES
12.1 All photographs taken by us are the property of Victoria Edwards & Moving Makeup & may be used for marketing purposes on social media or in print. Any objections to this must be made known to Moving Makeup. We always seek your permission for use of images for clients who are under 18.
12.2 In the event you have hired a professional photographer, you kindly agree to credit Moving Makeup where appropriate. Moving Makeup will credit any photographer’s work where known.
13. TERMS & CONDITIONS UPDATES
The above mentioned terms and conditions may change at any time. You may request the most up-to-date version of terms and conditions from Victoria or refer to this page.
14. PRICE LIST
The pricelist may change without prior notice.
15. PRIVACY & CONFIDENTIALITY
Your personal details remain confidential and will not be disclosed to a third-party, before, during or after your special event.
16. COVID-19 SAFETY – ADDITIONAL TERMS & CONDITIONS OF SERVICE
1.1 For the purpose of these Terms and Conditions of Service, we, us, our, artist/s and stylist/s refer to Moving Makeup and our contracted stylists who are providing either hair and/or makeup services. Client, you and your refers to the person receiving our services.
1.2 Once service commences by Moving Makeup, this form constitutes a binding agreement between the client (you) and Moving Makeup and/or our contracted stylist.
1.3 Moving Makeup reserves the right to alter these Terms and Conditions of Service and will notify you, the client, of any changes in writing.
2.0 CLIENT SERVICE CONDITIONS
2.1 The client MUST consent to a contactless body temperature check before service commences.
2.2 The client MUST sanitise hands with provided hand sanitiser before engaging in the artists working area.
2.3 The client MUST not bring drinks, phones or any other item/s within the artist/s 4m² working area unless agreed by the artist/s prior.
2.4 The client MUST NOT touch the artist/s, their tools, items or equipment under any circumstance unless directed by the artist/s.
2.5 The client MUST NOT touch or physically interact with any other person/s other than Moving Makeup Artist/s while they are being serviced within the artists 4m² working area.
2.6 The client MUST disclose to Moving Makeup artist/s of any travel taken outside Western Australia within the last 14 days.
2.7 The client MUST disclose to Moving Makeup artist/s if been in contact with anyone who has tested positive to COVID-19.
2.8 The client MUST disclose to Moving Makeup artist/s if presented with any flu like symptoms, sore throat, cough, fever or shortness of breath within the last 48 hours.
2.9 Moving Makeup reserves the right to refuse service to any and all clients who refuse to adhere to the above mandatory conditions of service. A refund is not applicable under any circumstance if service is refused due to breach of the conditions of service or Moving Makeup feels at risk of infection.
2.10 In the event a client/s is tested to have a temperature over 37.5°C, Moving Makeup reserves the right to refuse service to that client. Moving Makeup will request the client recording a high temperature of over 37.5°C to be removed from the room/area away from Moving Makeup Artist/s to avoid any possible contamination and spread of infection.
3.0 ARTIST/S WORKING AREA/CONDITIONS
3.1 Clients, any of their friends, family or guests whether that person is part of the service or not, MUST not come within 1.5 meters of Moving Makeup Artist/s and the client they are servicing. A 4m² area MUST be maintained from Moving Makeup Artist/s and the clients they are servicing AT ALL TIMES.
Moving Makeup reserves the right to terminate the service at any time if these social distancing parameters are breached and/or if the artist/s feels at risk of infection due to unacceptable social distancing behaviour.
3.2 There cannot be any more than 10 people (including Moving Makeup artist/s) in the area at a time and a social distanced area of at least 4m² per artist MUST be available.
If the working area is only big enough for Moving Makeup artist/s and the serviced client/s, all other people must be removed from the room.If a suitable working area is not provided and or there are too many people within the room,
Moving Makeup reserves the right to terminate the booking at any time if these government legislated parameters are breached and/or if the artist/s feels at risk of infection due to unacceptable room capacity breaches.**
4.0 COVID-19 WAIVER/LIABILITY When choosing to commence hair or makeup services by Moving Makeup you are doing so at your own risk.
By agreeing to the terms and conditions of service, you agree that Moving Makeup cannot be held accountable for any infection or contamination relating to infectious disease either directly or indirectly from being serviced by us.
This includes but is not limited to *Accidental injury by contamination of infectious disease to persons including but not limited to, injury resulting from the use of tools and equipment required for the service, injury to the client, any of their friends, family or guests whether that person is part of the booking or not, and any other person at the location that the booking is taking place at.
*Any other illness or infection incurred by circumstances outside of Moving Makeup’s control. It is the clients responsibility & duty to disclose and inform the stylist/s if you have presented with any flu like symptoms, sore throat, cough, fever or shortness of breath in the last 48 hours or of any potential illnesses which could affect the health of the artist/s and or contaminate their equipment.
Moving Makeup Artist/s will take all possible precautions and uphold a strict and stringent hygiene procedure as per the State Government required COVID-19 Guidelines to avoid and limit contamination and spread of infection. While all care is taken, no responsibility is accepted.