Terms & Conditions

Victoria Edwards Makeup & Hairstyling – Terms & Conditions

Victoria is happy to discuss any of the following terms with you.

1. Agreement

Payment of the booking fee confirms your acceptance of these terms.

2. Bookings & Confirmation

• Bookings are taken on a first-come, first-served basis. A deposit is required to secure your date.

• Weddings, school balls & special events: A 50% deposit is required, with the balance payable via bank transfer two weeks before the event.

• Commercial bookings (e.g., corporate makeovers): Email confirmation is sufficient, with full payment due within seven days.

3. Payment Terms

• Non-commercial bookings (e.g., weddings): The deposit is non-refundable, and the balance must be paid two weeks before the event.

• Quotes do not include unforeseen additional costs (e.g., early starts before 7 AM, false eyelashes).

• Payments are accepted via bank deposit only. While credit card facilities are unavailable, payments can be made using a credit card through online banking. A credit card is required for bookings made via the Appointy system.

• Prices are valid for 14 days from the quotation date and may change thereafter.

4. Cancellation Policy

• Booking deposits are non-refundable and non-transferable. Please notify Victoria as soon as possible if your event is canceled so that other clients may book the date.

• If Victoria cancels your booking due to unforeseen circumstances, all payments (excluding trial fees) will be refunded.

5. Changes to the Number of Clients

• If the number of people requiring services is reduced within four weeks of your event, you will still be charged for the original number. You may find replacements if necessary.

6. Health & Safety

• Services involve the direct application of makeup and skincare products. You must disclose any medical conditions, including contagious illnesses (e.g., COVID-19, SARS, herpes, hepatitis).

• Victoria is not liable for any issues arising from undisclosed medical conditions.

• Victoria reserves the right to refuse service to anyone with a contagious illness or infection.

• Victoria may decline to use your personal makeup products or tools.

7. Surcharges

• A $50 surcharge applies for appointments starting before 7 AM.

8. Supplier Recommendations

• Third-party service providers are recommended based on their experience, skills, and professionalism. However, Victoria is not responsible for their services.

9. Inability to Attend

• If Victoria is unable to fulfill your booking, she will make every effort to find a replacement makeup artist or hairstylist, who will be briefed on your preferred look and products.

• If no replacement is available, all payments (excluding trial fees) will be refunded.

10. Photographs & Credits

• Victoria may use client photographs for marketing unless you specifically request otherwise.

• For clients under 18, Victoria will always seek permission before using images.

• If you hire a professional photographer, please credit Victoria where appropriate. In turn, she will credit the photographer when possible.

11. Terms & Pricing Updates

• Terms and pricing are subject to change at any time. The most up-to-date version is available upon request.

12. Privacy & Confidentiality

• Your personal information will remain confidential and will not be shared with third parties.

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